Change Wi-Fi Password Guide

Follow these quick steps to change your Wi-Fi password and get your devices connected again!
  1. Make sure you are connected to the router with a smart phone/tablet or desktop/laptop, through a cabled
    connection or through the Wi-Fi. ( using the default settings found underneath the router on a sticker)
  2. Open up an internet browser( Google Chrome, Internet explorer, Mozilla Firefox, Opera)
  3. In the top Address bar type in 192.168.8.1 (- This is the default IP address of the router)
  4. You should now see the Huawei log in screen.
  5. There will be a prompt to ask you to log in, the username is: admin and the Password is: admin – by default.
    ( If there is no prompt, click on log in or any button and it will then ask you to log in)
  6. The prompt will ask you to change the log in password to the router. You can either do this now or say
    change later. ( this will change the admin password)
  7. Click on settings:
  8. On the left hand side click on WLAN:
  9. Then select Basic settings, you should now see:
  10. The box next to SSID is the name of the Wi-Fi network, this is where you change the name.
  11. Please select the last option for security mode. ( WPA-PSK/WPA2-PSK)
  12. The box next to WPA pre-shared key is where you change the password to your Wi-Fi network.
  13. Leave SSID broadcast on enable.
  14. Click on apply and the router will restart and you will have to connect to the new Wi-Fi name and enter the
    new password in. ( if the device has not restarted pull out the power cable on the back of the router and
    plug it back in)
  15. You will need to scan for the new network name and enter in the password you just created.

Contact info during lockdown

Please note that all of our staff are now working remotely, from the safety of their homes. This means that our contact number, 0861 208 107 is no longer being managed. Please see below for contact options. We’re now available on Live Chat from Monday – Sunday, 8am – 8pm.