We’re moving to Live Chat for ALL Customer Support ?
Due to Covid 19 our team continues to operate remotely. Despite this we are still committed to everyday finding new ways to improve and enrich your customer experience.
As a result we have recently created a new and improved online chat feature to allow you to communicate with us more easily and efficiently than ever before.
As a result please note that all customer support will now be provided to you through Live Chat. This includes any of the following:
- Technical Support
- Top ups
- Upgrades, Downgrades, Pauses & Cancellations
- Billing Queries
- Data Balance Checks
If you need any assistance, you can start a live chat with us and one of our online agents will assist you.
The Home Cloud Team
You may be experiencing a service interruption.
Dear Customer, we are aware that you may be experiencing a service interruption. It’s a technical problem effecting millions of customers across many ISPs on the Telkom network. We know how terribly inconvenient this is and we sincerely apologize. Our team is currently working tirelessly to resolve the issue. We appreciate your patience. Please don’t give up on us. Home Cloud.